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Act on Specified Commercial Transactions

  • Notation based on the Act on Specified Commercial Transactions(Accommodation reservation)
Site nameHOTEL COCOA
URLhttp://cocoaresort.jp/
Seller nameJapan Hanamitsu Co., Ltd.
Location〒060-0063 410 Cesar Sapporo, 6-5 Minami 3-jo Nishi, Chuo-ku, Sapporo -shi, Hokkaido
representativeCEO Huaying Zhang
Tel011-218-8908
*For inquiries about each accommodation plan and service content, please contact each hotel.
Compensation for servicesIt is different for each accommodation plan.For details, please check the details page of each accommodation plan.
Reservation establishment timeIf you make a reservation for accommodation by paying locally on the website, the reservation is completed when the reservation completion screen is displayed.
If you make a reservation for accommodation by credit card payment on the website, the reservation will be completed when the credit card payment is completed.
Charge settlement methodIn the case of online reservation by local payment, payment is made at check-in or check-out.
In the case of pre-payment by credit card payment, please pay by credit card at the time of online reservation.
If the conditions differ from the above, the conditions will be described on the product detail page.
Timing of service provisionIt is different for each accommodation plan.For details, please check the details page of each accommodation plan.
Necessary expenses other than the feeNo
refundDue to the characteristics of accommodation and services, refunds cannot be made after accommodation.
If the conditions are different from the above, the conditions will be described on the detailed page of each accommodation plan.
Reservation change/cancellationIt is different for each accommodation plan.For details, please check the details page of each accommodation plan.
Cancellation fee(penalty)It is different for each accommodation plan.For details, please check the details page of each accommodation plan.